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Shipping and Charges


Each purchase will be shipped as a separate order and cannot be combined. Whenever possible in Australia, orders will usually be delivered within 6 to 10 days of ordering. Hacienda Verde cannot guarantee delivery times, including due to reasons beyond Hacienda Verde´s control. All deliveries are made Monday - Saturday via Australian Post.

For purchases over AU$ 250.00 standard delivery is currently free in Australia. For purchases under AU$ 250.00, a flat delivery fee of AU$ 8.00 currently applies for standard delivery. 

When ordering, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country and region to region; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original shipment delivery estimates.

We reserve the right not to deliver goods to certain countries. We are also not responsible for assuring the product can be lawfully imported to the destination country. When ordering for delivery outside Australia, you or the recipient of record must comply with all laws and regulations of the destination country. Accordingly, you should check any import laws or regulations that would restrict the importation of the goods prior to purchase.

Updated: May 2019